We recommend completing the booking form on our website, as it allows us to gather all required details and provide an accurate quote.

You can also contact us directly by phone at 0423 345 403 or via email at contact@platinumknighttransfers.com.au.

A minimum of 24 hours’ notice is required for all bookings.

No. To maintain reliability and scheduling quality, we do not accept same-day bookings.

Once your booking is confirmed, we will issue an invoice for secure online payment by card.

Yes. Full payment is required prior to your scheduled transfer.

All services are private bookings only. The entire vehicle is reserved exclusively for you and your group — we do not sell individual seats.

Yes. While the vehicle must be booked privately and the invoice paid upfront, passengers are welcome to split the cost amongst themselves.

We mainly operate throughout:

• Peel Region

• Kwinana Region

• Rockingham Region

We also travel to destinations including Margaret River, Bunbury, Fremantle, Perth CBD and surrounding areas. As these locations are further from our Mandurah base, minimum booking requirements may apply.

Yes. All services include convenient door-to-door pickup and drop-off.

(FIFO & Airport Transfers Only)

All bookings include one pickup location. Additional pickups can be accommodated and may incur a small fee depending on the distance and route.

Any additional pickup fees don’t apply to hourly charter bookings as the extra pickups are included within the timeframe.

Passenger capacity depends on luggage and vehicle weight limits.

• Up to 4 adults comfortably

• Up to 5 passengers possible when luggage is minimal and some passengers are children

The vehicle features three massage-function captain’s chairs, however excessive luggage may require one seat to be used for storage.

Each passenger may bring:

• 1 suitcase

• 1 carry-on bag

Additional luggage must be discussed prior to booking.

Yes. Up to two child seats are available upon request.

Absolutely. You are welcome to request music, or enjoy a quiet and relaxing journey — whichever you prefer.

Pets are not permitted in the vehicle.

No. You choose the pickup time that suits your schedule.

Yes. We monitor all incoming flights to Perth Airport.

If your flight is delayed, your pickup time will automatically adjust to your new arrival time at no additional cost.

A complimentary 45-minute waiting period is included after landing to allow time for baggage collection and airport procedures.

For extended delays or missed flights, please contact us as soon as possible so we can reschedule your transfer.

You will receive a text message confirming when to expect your driver prior to arrival.

Hourly charters have a minimum booking of 3 hours.

No. Charter bookings operate within a single day only.

Yes. For any booking exceeding one hour, return travel must be included.

We primarily operate during standard business hours, however early morning and late-night FIFO transfers are available by booking.

• Free cancellation up to 24 hours prior

• 50% charge for cancellations within 12–24 hours

• Full charge for cancellations under 12 hours or no-shows

We include a 45-minute waiting period. After this time, you must contact us to arrange rescheduling.

A no-show policy applies if:

• The passenger is unreachable

• The passenger leaves the airport without notifying us

• Waiting time is exceeded

• Incorrect flight details are supplied (and no attempt to rectify this has been made in time)

Yes. Our vehicle is fully insured, licensed, and operated professionally.

Yes. The vehicle is cleaned and maintained to a high standard to ensure a comfortable and hygienic travel experience.

Yes. Every booking receives a confirmed quote before payment, so you know the full cost of your transfer upfront. There are no surge charges or unexpected fees.

A private transfer removes the uncertainty from travel. Your vehicle is pre-scheduled, professionally operated, and reserved solely for you — meaning no surge pricing, no waiting, and no last-minute cancellations.

Instead of a standard ride, you enjoy a quiet, spacious environment where comfort, punctuality, and reliability come first. Whether travelling to Perth Airport, a private event, or a FIFO departure, a private transfer ensures you arrive relaxed, on time, and ready for what’s ahead.

FIFO workers need transport they can depend on — especially for early morning departures, late-night arrivals, and strict check-in times at Perth Airport.

The most reliable FIFO transfers are private, pre-booked services that operate around your roster rather than fixed shuttle schedules. Platinum knight transfers provide this service exceptionally.

Most private transfer providers operate for early morning departures and late-night arrivals, making them ideal for FIFO schedules and interstate flights.